Tuck 收好
支援 / Support
常見問題
如何從分享選單儲存？
在「照片」、「檔案」、Safari 或其他 App 中，選擇要儲存的內容，點一下系統的「分享」，再選擇 Tuck（收好）。支援圖片、PDF、網址與純文字；項目會立即儲存，顯示簡短確認後關閉分享視窗，不需要填表或再確認。
若看不到 Tuck，請滑到分享選單 App 列的末端，選擇「更多」，再從「編輯」將 Tuck 加入常用項目。你也可以打開 Tuck，點「＋」從照片、掃描文件、檔案或貼上加入內容。
資料存在哪裡？需要帳號嗎？
不需要帳號。原始檔、辨識文字、整理出的資訊與分類都保存在你的裝置上。文字辨識使用 Apple Vision；支援的裝置會使用 Apple 的裝置端語言模型。所有讀取與整理都在裝置上完成，沒有 Tuck 伺服器或 Tuck 自行蒐集的使用分析。
若開啟 iCloud 備份，App 資料也可能包含在你自己的 iCloud 備份中，依 App 與 Apple 系統設定處理。備份不等於即時同步，也不會建立 Tuck 帳號。廣告服務的資料處理請參閱 隱私權政策。
如何還原購買？
在 App 的「設定」選擇「還原購買」。請確認 App Store 使用與原購買相同的 Apple 帳號，並連上網路。還原成功後，已購買的「移除廣告」會再次生效，不需重新付費。還原購買只恢復購買權益，不會還原儲存的項目。
若仍無法還原，請寄信提供 App 版本、iOS 版本、裝置型號與畫面上的錯誤訊息；不需要提供 Apple 帳號密碼或付款資料。
如何移除廣告？
在「設定 → 移除廣告」購買 Remove ads。這是一次性購買，沒有訂閱；購買成功後不再顯示廣告。重新安裝或換裝置後，可使用「還原購買」。
未購買時，App 使用 Google AdMob 顯示廣告，透過 Google UMP 處理適用的廣告同意，並透過 Apple ATT 請求追蹤授權。你可以拒絕追蹤，仍可儲存、整理與搜尋項目。AdMob 可能依 Google 政策處理裝置識別碼與使用資料，詳見 隱私權政策。
如何刪除資料？
要刪除單一項目，打開項目並選擇「刪除」。要清除全部資料，前往「設定 → 刪除所有資料」。刪除 App 也會移除本機 App 資料。已存在的 iCloud 備份須在 Apple 的備份設定中另外管理；清除裝置資料不會立即刪除既有備份。
提醒會自動開啟嗎？
不會。只有你在項目中選擇「提醒我」、設定時間並確認後，App 才會排程本機通知。你可取消提醒，或在 iOS 設定中關閉 Tuck 的通知權限。
回報問題
請附上 App 版本、裝置型號、iOS 版本及重現步驟。如附截圖，請先遮蔽個人資料；不需要寄送原始收據、訂位資料或私人文件。請勿提供 Apple 帳號密碼或付款資料。
聯絡我們
客服與問題回報：easonwumac@gmail.com。
FAQ
How do I save from Share?
In Photos, Files, Safari, or another app, select the content you want to keep, tap the system Share button, and choose Tuck. Images, PDFs, URLs, and plain text are supported. Tuck saves the item immediately and closes the share window after a short confirmation, with no form or extra review step.
If Tuck is missing, scroll to the end of the app row in the share sheet, choose More, then use Edit to add Tuck to your favorites. You can also open Tuck and tap “+” to add photos, scan a document, choose files, or paste content.
Where does my data live? Do I need an account?
No account is needed. Originals, recognized text, extracted information, and collections stay on your device. Text recognition uses Apple Vision; supported devices also use Apple’s on-device language model. All reading and organizing happens on your device, with no Tuck server or analytics collected by Tuck itself.
If you enable iCloud backup, app data may also be included in your own iCloud backup according to your app and Apple system settings. Backup does not provide live syncing or create a Tuck account. For advertising data practices, see the Privacy Policy.
How do I restore a purchase?
Open Settings in the app and choose Restore purchases. Make sure the App Store uses the same Apple Account as your original purchase and that you are connected to the internet. Once restored, Remove ads takes effect again without another charge. Restoring purchases restores your purchase entitlement, not your saved items.
If restoration still fails, email the app version, iOS version, device model, and any displayed error message. You do not need to provide your Apple Account password or payment details.
How do I remove ads?
Purchase Remove ads in Settings → Remove ads. It is a one-time purchase with no subscription. After purchase, the app stops displaying ads. Use Restore purchases after reinstalling or changing devices.
Without this purchase, the app displays Google AdMob ads, uses Google UMP for applicable advertising consent, and requests tracking permission through Apple ATT. You can decline tracking and still save, organize, and search items. AdMob may process device identifiers and usage data under Google’s policies; see the Privacy Policy.
How do I delete my data?
To delete one item, open it and choose Delete. To clear all data, use Settings → Delete all data. Deleting the app also removes local app data. Existing iCloud backups must be managed separately in Apple’s backup settings; clearing device data does not immediately erase existing backups.
Are reminders enabled automatically?
No. The app only schedules a local notification after you choose Remind me on an item, set the time, and confirm. You can cancel reminders or disable Tuck’s notification permission in iOS Settings.
Report a problem
Include the app version, device model, iOS version, and steps to reproduce. Hide personal details in screenshots. You do not need to send original receipts, bookings, or private documents. Do not provide your Apple Account password or payment details.
Contact
For support and issue reports, email easonwumac@gmail.com.